Return/Exchange Policy

Returns/Exchange Policy

We accept returns/exchanges on non-sale items that are in original packaging within 30 days of purchase. Please follow the returns/exchanges process described below. If the items shipped back do not meet our requirements for return, they will be shipped back to you. Shipping and handling fees are non-refundable. We do not cover the cost of return shipping. 

NOTE: In many cases, we may not have the product/size you wish to exchange for, so we recommend checking the sizing info and placing an order for the correct product/size you want and start the return process. When the process is finalized we will refund/exchange the item.

Returning Items on Sale 

Items on sale are not eligible for refunds or exchange and are considered to be a final sale. If we receive returned sale items, the package will be returned at the expense of the customer and no refund will be issued.

Damaged Items/Incorrect Order

We will do our absolute best to help you if you receive an item that is damaged, defective, or incorrect. Please contact us with your order number and picture of the item you received along with a brief explanation of the damage/defect/or incorrect and we will correct the issue from there. 

Returns & Exchanges Process

If item(s) fall within our return guidelines contact us at hello@weebworld.com. After you receive a confirmation email from us, send the item(s), and let us know the package is on its way. Once we receive it, we’ll inspect and process your refund. Please allow 7-10 business days for the credit to appear on your account after your return is processed.

For Exchanges, follow the same instructions mentioned above but include the size or item you wish to exchange for. Once we receive your exchange, we’ll send out your replacement. We recommend you reference sizing on clothing items to ensure correct sizing.

Send returns/exchanges to the following address: 

WEEB WORLD Returns
782 Congress Park Dr
Dayton, OH 45459

WEEB WORLD Exchange
782 Congress Park Dr
Dayton, OH 45459

 

If you have any questions regarding a return/exchange email us at hello@weebworld.com and we will get back to you as soon as we can!